VccPool

Privacy Policy

Data Types We Collect

  • Basic information: such as your name, email address, and phone number.
  • Account information: including your username, password, and related authentication details.
  • Transaction information: such as the transaction records you made with the virtual credit card, including transaction amounts, dates, and merchant names.
  • Device and usage information: such as device type, IP address, browser type, operating system, and timestamps of using the service.

How We Use Your Data

  • To verify your identity and enable the virtual credit card service.
  • To provide technical support and answer your questions.
  • To prevent fraud and misuse, protecting your funds and transaction security.
  • To improve our products and services, offering a better user experience.
  • To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, under the following circumstances, we may share or disclose your information:

  • Necessary service providers: Our partners or third-party service providers may handle certain business functions (such as payment processing or customer support), and they must adhere to strict confidentiality obligations.
  • Legal requirements: When we need to comply with applicable laws, regulations, or government requests, we may disclose relevant information.
  • Fraud prevention or safety: If we reasonably believe that disclosing personal data is necessary to prevent illegal activity, fraud, or to protect the safety of our users and the public, we may take action in accordance with the law.

Data Security

We implement multi-layered security measures to protect your personal data, including but not limited to:

  • Encryption technologies to ensure data transmission security.
  • Restricted access to your personal data, allowing only authorized staff or partners.
  • Regular system security monitoring to prevent unauthorized access or leakage.

Your Choices and Rights

We respect your control over your personal data. You have the right to:

  • Review a copy of the personal data we have.
  • Correct inaccurate or incomplete personal data.
  • Request the deletion of your personal data unless required by law.
  • Object to how we use your personal data.

Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be published on our official website along with the update date. We recommend you review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our support team: support@vccpool.com

Effective Date

2021-06-01