Platform Upgrade: Moving to Our New Platform
Platform Upgrade Announcement
Our system has completed a full upgrade to a brand-new platform. Because the scale of this version change is substantial, direct data migration cannot be completed at this stage. We are taking a careful, staged approach to ensure the security and integrity of every account and transaction.
Our new platform is now live at www.dotva.io.
What This Means for You
New Users
New users can register and start using the service directly on the new platform:
- Visit www.dotva.io to create your account.
- All new features and products will be available there.
Existing Users
Existing users do not need to take any action right now:
- This platform will remain fully operational. You can continue to use your account and existing services as usual.
- Please stay tuned for the migration plan, which will be announced soon. We will provide clear guidance on how to move your account and data to the new platform.
- We appreciate your patience while we finalize a safe and reliable migration path.
New Products on the New Platform
Going forward, all new products will only be launched on the new platform. The current platform will continue to support existing services during the transition period, but new product releases will be exclusive to the new platform.
Why the Change
This version brings significant architectural improvements that could not be delivered as an in-place update. The new platform lays the foundation for better performance, stronger security, and faster product iteration.
Need Help
If you have any questions about the upgrade, registration on the new platform, or the upcoming migration plan, please contact our customer support team. We are here to help ensure a smooth transition for every user.