Adding Funds

Important Requirements

Step-by-Step Guide

Step 1: Log In to Your Account

1. Navigate to the platform website
2. Enter your email and password
3. Complete 2FA verification if enabled

Step 2: Access Your Wallet

1. Go to the "Wallet" section in your dashboard
2. Check your current USDT balance
3. Ensure you have sufficient funds for recharge

Step 3: Deposit USDT

1. Click "Deposit USDT" in the wallet section
2. Copy the provided TRON (TRC-20) address
3. From your crypto wallet or exchange:
   • Select USDT
   • Choose TRC-20 network
   • Paste the address
   • Enter amount (minimum 200 USDT)
   • Confirm transfer

Step 4: Verify Wallet Balance

1. Wait for blockchain confirmation (typically 2-3 minutes)
2. Refresh your wallet to see updated balance
3. Ensure balance meets minimum recharge requirement

Step 5: Recharge Your Card

1. Select the card you want to recharge
2. Enter recharge amount
3. Review transaction details
4. Confirm the recharge

Step 6: Confirmation

1. Wait for transaction confirmation
2. Check your card balance
3. Start using your card for transactions

Important Tips

Transaction Times

• USDT deposits: 2-3 minutes (network dependent)
• Card recharges: Instant after confirmation

Network Requirements

• Always use TRC-20 network for USDT transfers
• Double-check addresses before sending
• Never use other networks (ERC-20, BEP-20, etc.)

Security Reminders

• Keep your login credentials secure
• Enable 2FA for additional security
• Verify all transaction details before confirming

Troubleshooting

Common Issues

Deposit Not Showing

• Verify transaction on TRON blockchain
• Check if correct network was used
• Contact support if issue persists

Recharge Failed

• Ensure minimum amount
• Check wallet balance
• Verify network connection
• Contact support if needed

Support

If you encounter any issues during the recharge process, please contact our support team:

• Email: support@vccpool.com
• Response time: Within 24 hours